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Terms and Conditions

  • A minimum order of RM 15 and RM 3.00 delivery surcharge apply for all orders.
  • Limited delivery area only.
  • Operation hours: 10.00am to 10.30pm (May vary depending on location).
  • Prices of this menu are applicable for KFC Delivery only and subject to change without prior notice.
  • For large orders exceeding RM200, the estimated delivery time is within 2 hours.
  • All products in the promotional bundles and sets are fixed.
  • Meal deal for KFC Delivery and Dine In or Take Away may differ.
  • To ensure rider safety, KFC Delivery may be temporarily unavailable at selected areas due to weather conditions or unforeseen circumstances.
  • Visuals shown are for illustration purposes only.
  • Payment can be made by cash. Alternatively we accept payment made with credit card or debit card (Visa, MasterCard) issued by banks in Malaysia.
  • Payment by credit card or debit card shall be made at the point of order. Cash payment shall be made at the point of arrival of food.
  • There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.
  • In the event of any inconsistency between the English and Malay language version of the terms and conditions, the English language version shall prevail.

Free WONDA Milk Coffee Giveaway ("Giveaway") - Terms and Conditions

  • Promotion is applicable to both Delivery orders placed via Call Centre and Online.
  • A minimum order of RM 15 and RM 3.00 delivery surcharge apply for all orders in accordance with the KFC Delivery T&C.
  • Limited to ONE FREE bottle of WONDA Milk Coffee per delivery order.
  • Promotion starts on 10 April 2018, and continue while stocks last (depending on the stock availability in each of the Delivery Stores).
  • Not valid with other promotions, offers, vouchers and discounts.
  • All Giveaways’ are not transferable, non-refundable and non-exchangeable. The Organizer will not be held liable in the event of non-receipt to the customers accordance to the while stocks last. The Organizer shall, under no circumstances be responsible and/or liable if any of the customers do not receive their Giveaway due to the out of stock. Participation in this Giveaway and acceptance of the Giveaway constitutes an irrevocable permission for the Organizer to use the customers’ names or photographs for purposes of publicity and advertisement without any compensation, royalty or need for prior notification to the customers.
  • Organizer reserves the right without prior written notice to disqualify, at its sole and absolute discretion, any eligible customer and/or revoke or forfeit any Giveaway at any stage of the Giveaway if:- 
    • The eligibility to entitled to the Giveaway is on the condition that the customers fully comply with the Terms and Conditions stipulated herein and without limited to the following; and
    • Breach of any of the Terms and Conditions or other rules and regulations of the Giveaway or violates any applicable laws or regulations.
  • Organizer, its affiliates, subsidiaries, employees, representatives, retailers, distributors, dealers as well as its advertising, creative, media, digital, design and other creative agencies of Organizer, shall not be liable for any loss or damage whatsoever suffered (including but not limited to loss of opportunities and any indirect or consequential losses) or personal injury suffered or sustained in connection with or arising from either participation in this Giveaway.
  • All rights and privileges herein granted to the Organizer are irrevocable and not subjected to rescission, restraint or injunction under any and all circumstances. Under no circumstances shall the customers have the right to injunctive relief or to restrain or otherwise interfere with the organization of the Giveaway, the production, distribution, exhibition and/or exploitation of the Giveaway and/or any product based on and/or derived from the Giveaway.
  • All personal data collected will only be used for the purposes of managing and operating the Giveaway and not for any other purposes and Organizer shall manage the personal data according to the Personal Data Protection Act 2010.
  • Organizer reserves the right at its absolute discretion to vary, delete or add to any of these Terms and Conditions without any prior notice and customers shall be bound by such changes.
  • The main language of the Terms and Conditions shall be the English language. Any translation to any other language than English shall be for convenience only.
  • Organizer reserves the right to cancel, terminate or suspend the Giveaway without any prior notice. For the avoidance of doubt, any cancellation, termination or suspension by the Organizer of the Giveaway shall not entitle the customers to any claim or compensation against Organizer, its agents and employees for any and all losses or damages suffered or incurred by the customers as a direct or an indirect result of the act of cancellation, termination or suspension thereof. 
  • These Terms and Conditions shall be construed, governed and interpreted in accordance with the laws of Malaysia.
  • Other Terms and Conditions for KFC Delivery shall apply.

KFC Delivery Senang Buka/Senang Raya Voucher Terms & Conditions

  • Campaign period: 15th May – 15th July 2018.
  • KFC Delivery Senang Buka/Senang Raya Voucher redemption period: 15th May – 22nd July 2018.
  • Promotion is only open to all KFC Delivery registered customers only.
  • Every KFC Delivery purchase made online for the amount RM20 and above will be rewarded with the respective amount of cash rebates.
    OrderSenang Buka/Senang Raya Rewards
    RM20-RM29.99RM3 off
    RM30-RM49.99RM5 off
    RM50-RM79.99RM8 off
    RM80-RM179.99RM15 off
    RM180 and aboveRM20 off
  • Every KFC Delivery advance order made online for any amount will be rewarded with RM10 cash rebate.
  • Each KFC Delivery Senang Buka/Senang Raya Voucher redemption is subjected to a minimum order excluding delivery surcharge upon checkout at as stated in the below table:
    VouchersMinimum Order
    RM3 offMinimum order of RM20 + RM3.00 delivery charge
    RM5 offMinimum order of RM20 + RM3.00 delivery charge
    RM8 offMinimum order of RM30 + RM3.00 delivery charge
    RM10 offMinimum order of RM30 + RM3.00 delivery charge
    RM15 offMinimum order of RM40 + RM3.00 delivery charge
    RM20 offMinimum order of RM50 + RM3.00 delivery charge
  • Limited to 1 KFC Delivery Senang Buka/Senang Raya Voucher per redemption/transaction.
  • No request for refund shall be entertained
  • Not valid with other promotions, offers, vouchers and discounts.
  • Valid only for online redemption via KFC Delivery ( and not applicable for redemption in-stores or Call Centre.
  • Organizer reserves the right to amend any of the above terms and conditions and reserves the right to amend, alter, terminate or suspend the Campaign without prior notice.

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