Terms and Conditions

  • A minimum order of RM 15 and RM 3.15 delivery surcharge apply for all orders.
  • Limited delivery area only.
  • Operation hours: 10.00am to 10.30pm (May vary depending on location).
  • All prices are inclusive of 6% GST.
  • Prices of this menu are applicable for KFC Delivery only and subject to change without prior notice.
  • For large orders exceeding RM200, the estimated delivery time is within 2 hours.
  • All products in the promotional bundles and sets are fixed.
  • Meal deal for KFC Delivery and Dine In or Take Away may differ.
  • To ensure rider safety, KFC Delivery may be temporarily unavailable at selected areas due to weather conditions or unforeseen circumstances.
  • Visuals shown are for illustration purposes only.
  • Payment can be made by cash. Alternatively we accept payment made with credit card or debit card (Visa, MasterCard) issued by banks in Malaysia.
  • Payment by credit card or debit card shall be made at the point of order. Cash payment shall be made at the point of arrival of food.
  • There is strictly no refund, change or cancellation once the order has been confirmed or payment has been made.
  • In the event of any inconsistency between the English and Malay language version of the terms and conditions, the English language version shall prevail.

Promotion Campaigns Terms & Conditions

KFC Delivery 2-pc Combo Giveaway

  • Promotion Campaign period: 9 September 2017 only.
  • Every 9th registered Shopee customer will receive an e-voucher to redeem ONE complimentary 2-pc Combo via KFC Delivery online only.
  • ONE complimentary 2-pc Combo is redeemable with a minimum order of RM15 and RM3.15 delivery surcharge upon checkout at kfc.com.my.
  • Promotion Campaign is only limited to 99 redemptions.
  • Selected customers will receive an email confirmation from KFC Delivery by 13 September 2017.
  • Voucher code is valid till 30 September 2017.
  • Voucher is only applicable at kfc.com.my and not applicable for redemption in-stores or orders via Call Centre.
  • Redemption is only applicable to registered users of kfc.com.my and only redeemable ONCE per user.
  • Promotional item cannot be combined or accumulated.
  • Voucher is strictly not exchangeable for cash, not refundable and not transferable.
  • No request for refund shall be entertained.
  • Not valid with other promotions, offers, vouchers and discounts.
  • QSR Stores Sdn Bhd reserves the right to substitute the redemptions with items of equivalent value at any time without prior notice.
  • QSR Stores Sdn Bhd reserves the right to amend any of the above terms and conditions and reserves the right to amend, alter, terminate or suspend the Promotion Campaign without prior notice or disqualify the redemption if the customer is not an eligible customer.
  • By participating in this Promotion Campaign and accepting the promotional item, you are agreeable and have given QSR Stores Sdn. Bhd. & Shopee the rights to use the name, address, photograph, particulars, documents and information without any royalty or compensation for the purpose of advertising and all other forms of publicity from time to time including, without limitation to any taping(s) and recording(s) in connection with the Promotion Campaign.
  • By participating in this Promotion Campaign, you are fully and unconditionally agreeable to and accept the terms and conditions. In the event of any dispute, conflict, uncertainty or ambiguity relating to the terms and conditions herein stated, or any matter involving this Promotion Campaign, QSR Stores Sdn. Bhd. & Shopee will resolve the matter in its absolute and unfettered discretion and the entire decision in the matter by QSR Stores Sdn. Bhd. shall be conclusive and final.
  • For more information on data privacy policy, please click here.
  • For enquiries, please call Delivery Hotline at 1300 222 888 from 10am to 5pm (Mon – Fri, excluding public holidays).
  • QSR Stores Sdn. Bhd., all its business partners and other parties involved in this Promotion Campaign, including their directors, officers and/or agents are not liable in any way for the following:
    1. Any additional expenses incurred for taking part in this Promotion Campaign;
    2. Any sort of technical failure;
    3. Intervention by unauthorized parties during the Promotion Campaign;
    4. Electronic or human errors in the administration of the Promotion Campaign and processing of orders or redemptions.

KFCD x Shopee Partnership: Free Nuggets Redemption

  • Promotion Campaign period: 22 August – 9 September 2017 (both dates inclusive).
  • Promotion voucher is available on first-come, first-served basis.
  • Voucher code is valid till 30 September 2017.
  • One (1) Free Nuggets (6-pc) is redeemable with a minimum order of RM15 and RM3.15 delivery surcharge upon checkout at kfc.com.my.
  • Voucher is only applicable at kfc.com.my and not applicable for redemption in-stores or orders via Call Centre.
  • Redemption is only applicable to registered users of kfc.com.my and only ONE redemption is allowed per account.
  • Promotional item cannot be combined or accumulated.
  • Voucher is strictly not exchangeable for cash, not refundable and not transferable.
  • No request for refund shall be entertained.
  • Not valid with other promotions, offers, vouchers and discounts.
  • QSR Stores Sdn Bhd reserves the right to amend any of the above terms and conditions and reserves the right to amend, alter, terminate or suspend the Promotion Campaign without prior notice.
  • By participating in this Promotion Campaign and accepting the promotional item, you are agreeable and have given QSR Stores Sdn Bhd & Shopee the rights to use the name, address, photograph, particulars, documents and information without any royalty or compensation for the purpose of advertising and all other forms of publicity from time to time including, without limitation to any taping(s) and recording(s) in connection with the Promotion Campaign.
  • By participating in this Promotion Campaign, you are fully and unconditionally agreeable to and accept the terms and conditions. In the event of any dispute, conflict, uncertainty or ambiguity relating to the terms and conditions herein stated, or any matter involving this Promotion Campaign, QSR Stores Sdn Bhd & Shopee will resolve the matter in its absolute and unfettered discretion and the entire decision in the matter by QSR Stores Sdn Bhd shall be conclusive and final.
  • For more information on data privacy policy, please click here.
  • For enquiries, please call Hotline 1300 222 888 (Mon - Fri, 10am to 5pm excluding public holidays).
  • QSR Stores Sdn Bhd, all its business partners and other parties involved in this Promotion Campaign, including their directors, officers and/or agents are not liable in any way for the following:
    1. Any additional expenses incurred for taking part in this Promotion Campaign;
    2. Any sort of technical failure;
    3. Intervention by unauthorized parties during the Promotion Campaign;
    4. Electronic or human errors in the administration of the Promotion Campaign and processing of orders or redemptions.

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